• info@vaaraahi.in
  • Madhapur,Hyderabad

Microsoft Dynamics

 Vaaraahi Microsoft dynamics offerings

Microsoft Dynamics

Vaaraahi caters to your implementation, support, maintenance, and enhancement needs. Vaaraahi is an Advantage Level Partner of Microsoft. Vaaraahi MS CRM service offerings cater to small and medium businesses and enterprise organizations, providing end-to-end solutions to existing business problems along with a future roadmap to draw sustained benefits using standard CRM implementation to platform as a service (PaaS) usage. Through MS CRM implementations, we deliver a holistic view of each customer, enabling customer-facing employees to make expedited and educated decisions pertaining to Sales, Marketing, and Customer Service. Strategic decisions can include competitive positioning tactics, target marketing strategies, upselling opportunities, and cross-selling. Vaaraahi’s global, end-to-end MS CRM service offering footprint spans multiple industries such as Telecom, Travel & Hospitality, Logistics, Healthcare, Retail & Distribution, Utilities, and Media & Entertainment. A variety of our MS CRM-xRM solutions are based on flexible technology designs, industry best practices, and business metrics to address your business needs by keeping the scalability options open. These solutions help businesses enhance the customer experiences of their end users. Our MS Dynamics CRM expertise is bolstered by our CRM professionals, tools, practices, prototypes, and accelerators.

What We Do:

We implement Microsoft Dynamics CRM for SMB, large enterprises, and public sector groups. Our services for new and pre-installed Dynamics CRM applications include the following:

MS CRM OFFERING:


    Capacity planning and MS CRM fitment

  • Physical and logical architecture assessment
  • Licensing recommendations
  • AS IS-TO BE fit gap analysis

Solution building and implementation services

  • MS CRM end-to-end solution building and implementation
  • Microsoft Dynamics CRM configuration, customizations, and role-based security definitions
  • Workflow configuration to connect your business use cases
  • Implementation of Vaaraahi add-on or reusable component solutions

xRM development

  • Extension of MS CRM platform for business solution applications

Unidirectional, bidirectional system integration

  • Integration with ERP using standard and custom Vaaraahi connector
  • Integration with non-ERP systems using ESB or custom Vaaraahi connector
  • Integration with websites and portals
  • Integration with telephony systems and contact center agent desktops

Version upgrades:


    Implementation of upgrades

  • Add-on upgrades
  • Installation of roll-ups

    Helpdesk and support services

  • Dedicated offshore support: Team of technical and functional consultants providing centralized support to globally distributed clients
  • Dedicated onsite support: Technical or functional consultants deployed at the client site, when required
  • On-going server management and performance auditing
  • Functional and technical performance management
  • Remote assistance (through VPN or remote desktop)

    SPECIALIZED SERVICES

    Extraction of data from heterogeneous data sources and its transformation to match target schema

  • Migration error handling and logging
  • Migration performance tracking
  • Data migration from legacy or other CRM systems
  • Usage of connectors to reduce time take for migration
  • Customized reporting based on external and internal data
  • Building of dynamic, ad hoc reporting solutions
  • Enhancement of dashboards and role centers including custom Microsoft SQL Server reporting

Installation and deployment

  • Single-server, multi-server deployment
  • Internet-facing deployment

    SPECIALIZED SOLUTIONS

    Re-usable components and tools usage

  • Pre-built error handling mechanism
  • Email racking solutions
  • Translations and localization
  • Robust logging framework
  • Grid designer
  • Printing framework
  • Auto-numbering
  • Third-party tools usage to reduce the time taken for implementation

Vaaraahi Microsoft Dynamics CRM expertise and experience

 Vaaraahi microsoftdynamics offerings




Our Clients: